Case Notes & Service Store

Case Notes

If you have previously applied for Canada under any program even to temporarily visit and do not remember the details or there were refusals, it is important to get all information on your case from the Government of Canada. The Global Case Management System (GCMS) is Citizenship and Immigration Canada’s (CIC’s) single, integrated and worldwide system used internally to process applications for citizenship and immigration services. They contain a detailed record of the applicant and officer’s observations and notes on the case. It provides detailed information on the current status of your file, documents, interactions, and the applications submitted.

If you are submitting a new application or an application has stuck for a while, it is important to know about the previous applications that were submitted and the detailed reasons for refusal. This will help you improve your approach towards your case to take the right steps.

Who can request this information? A Canadian citizen, permanent resident of Canada, or an individual or a corporation currently present in Canada can request this information under the Access to Information and Privacy Act.

We can request this information on your behalf and please contact us for more information.